Your personal information is safe with us
All information you provide on the ber222 platform is protected through SSL encryption and a strict privacy policy. Read this policy to learn how we manage your information.
Table of Contents
1 Introduction and Scope
ber222 ("we", "our", "platform") operates a trusted online casino and sports betting platform for players in Bangladesh. This privacy policy applies to the ber222 website (ber222.cam) and all related services.
The purpose of this policy is to clearly inform you how ber222 collects, uses, stores, and protects your personal information. By registering on or continuing to use our platform, you are considered to have given your consent to this privacy policy.
Important: This policy applies to Bangladeshi users. We treat your privacy as our highest priority and are committed to protecting your information.
2 What Information We Collect
To provide services on the ber222 platform, we may collect the following types of personal information:
2.1 Identity Information
- Full name (in Bengali or English)
- Date of birth (for age verification)
- National ID or passport number (for identity confirmation)
- Address (for billing and correspondence)
2.2 Contact Information
- Email address
- Mobile number (for bKash / Nagad / Rocket verification)
2.3 Financial Information
- Payment method details (bKash, Nagad, Rocket, bank account number)
- Transaction history (records of deposits and withdrawals)
- Bonus and reward records
2.4 Technical Information
- IP address and device type
- Browser and operating system information
- Login times and activity logs
- Cookie and session data
2.5 Gaming-Related Information
- Game history and betting records
- Win and loss statistics
- Time spent on the platform
3 Purpose of Data Collection
ber222 collects your personal information only for specific and lawful purposes. We use your information for the following reasons:
3.1 Account Management
We use identity and contact information to complete your registration, verify your identity, and keep your account secure. This is essential for delivering ber222's core services.
3.2 Financial Transactions
Financial information is required to safely and accurately process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer. All transactions — including a minimum deposit of ৳200 and a minimum withdrawal of ৳1,000 — are recorded.
3.3 Fraud Prevention and Security
Technical information is analysed to detect suspicious activity, prevent account hacking or fraud, and ensure the overall security of the platform.
3.4 Responsible Gaming
We use gaming-related information to identify patterns of problematic behaviour and provide support to users where needed. This is part of our responsible gaming policy.
3.5 Customer Support
Contact information is used to communicate with you effectively, resolve issues, and provide 24/7 live chat support.
3.6 Legal Obligations
Relevant information is retained to comply with applicable laws and regulations, and when required to assist with legal investigations.
4 Data Storage and Security
ber222 uses industry-standard technology and practices to protect your personal information. Our security measures are as follows:
4.1 Encryption
All data transmission on our platform is secured through SSL (Secure Sockets Layer) encryption. This ensures that no third party can read any information sent between you and our servers.
4.2 Access Control
Only authorised personnel can access your information. All staff operate under confidentiality agreements and are trained in data protection.
4.3 Data Retention Period
All information is retained for as long as your account remains active. Even after an account is closed, certain information may be retained for a defined period to meet legal obligations. After that, the information is securely deleted or anonymised.
Notice: No transmission of information over the internet is completely secure. However, we apply the highest level of technology and care to protect your information. If a security breach occurs, we will notify you without delay.
5 Sharing Information with Third Parties
ber222 does not sell or rent your personal information. However, in certain circumstances, limited information may be shared with selected third parties:
5.1 Payment Processors
Financial information necessary to process transactions is shared with bKash, Nagad, Rocket, and banking partners. These third parties follow their own privacy and security policies.
5.2 Game Providers
Our game providers — including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and Ezugi — may receive limited technical information to keep services running. They cannot access your identity information.
5.3 Legal Authorities
In cases involving court orders, investigations, or legal obligations, required information may be provided to the relevant authorities. Where possible, we will inform you in advance.
5.4 Business Transfers
If there is any change to ber222's business structure (such as a merger or acquisition), user information may be transferred to the new ownership. You will be notified in a timely manner in such cases.
Outside of the cases listed above, your information is not shared with any third party without your explicit consent.
6 Cookies and Tracking Technologies
The ber222 website uses cookies and similar tracking technologies. These are small files stored in your browser that help us improve our services.
6.1 Essential Cookies
These cookies are required for the core functionality of the website — for example, maintaining login sessions, saving language preferences, and performing security checks. These cookies cannot be disabled.
6.2 Functional Cookies
These cookies are used to remember your preferences and provide a personalised experience — for example, your preferred game or payment method.
6.3 Analytical Cookies
These cookies are used to collect anonymous data for platform analytics and service improvement. They do not reveal your personal identity.
6.4 Cookie Controls
You can limit or disable cookies by changing your browser settings. However, disabling essential cookies may cause some features of the platform to stop working.
7 Your Rights
As a user of ber222, you have the following rights regarding your personal information:
7.1 Right to Access
You have the right to know what information has been collected from you and how it is being used. Upon request to our support team, we will provide this information.
7.2 Right to Rectification
If any of your stored information is incorrect, you have the right to have it corrected. Information can be updated through your account settings or via our support team.
7.3 Right to Erasure
In certain circumstances, you may request that your information be deleted. However, information related to legal obligations or ongoing transactions may not be deleted immediately.
7.4 Right to Object to Processing
You have the right to object to certain uses of your information. In such cases, we will consider your objection and make a decision accordingly.
7.5 Right to Data Portability
You may request a copy of your information in a portable format. This request can be made via our support email.
To exercise any of the rights listed above, please contact our support team. We generally respond within 30 business days.
8 Protection of Minors
ber222 places the highest importance on protecting the privacy of minors. Our platform is for users aged 21 and above only.
Age is verified during the registration process and no one under 21 can open an account. If a minor's information is collected by mistake, we will immediately delete that information and close the relevant account as soon as we become aware of it.
If a parent or guardian discovers that their child has registered on our platform, please contact us immediately.
9 Policy Changes
ber222 reserves the right to update this privacy policy when necessary. If any significant changes are made to the policy, we will notify you in the following ways:
- A notification will be sent to your registered email address.
- A special notice will be displayed on the website.
- The "Last Updated" date at the top of this page will be changed.
If you continue using the platform after any changes, you will be considered to have accepted the new policy. Please read any policy change notifications carefully, and if you do not agree, contact us.
10 Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us through the following:
- Live Chat: 24/7 live chat support is available on the website — speak to us directly in Bengali.
- Email: [email protected]
After receiving your privacy-related request, we will do our best to respond as quickly as possible. Complex requests may take a little longer, but we will keep you regularly updated on progress.
Need help with a privacy matter?
Our Bengali-speaking support team is always here for you.
24/7 Live Chat Support